Privacy policy

Who we are

This website is operated by PrartM IT Services Ltd, a company registered in England and Wales (company number 12075055). We are the data controller for any personal data we collect through this website or when you contact us.

The information we collect

This website has no contact forms or user accounts. We only collect personal data when you choose to get in touch with us by email or phone. That may include:

• your name, job title and organisation
• your email address and phone number
• anything you include in your message about your business or IT needs

Our hosting provider also keeps standard server logs (such as IP address, browser type and the pages requested) to keep the website secure and running.

How we use it

• To reply to your enquiry and discuss our services — lawful basis: legitimate interests, or steps taken at your request before entering into a contract.
• To deliver services and manage our relationship if you become a client — lawful basis: performance of a contract.
• To meet our legal, tax and accounting obligations — lawful basis: legal obligation.
• To keep this website secure — lawful basis: legitimate interests.

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

Cookies and third-party services

This website does not set cookies and does not use analytics or advertising trackers. Our fonts are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google when a page loads. See Google's privacy policy for details.

Who we share it with

We only share personal data with service providers who help us run our business — for example our website host, email provider and accountants — and only as far as needed. Some providers may process data outside the UK; where they do, we rely on appropriate safeguards such as UK adequacy regulations or the UK International Data Transfer Agreement.

How long we keep it

We keep enquiry correspondence for up to two years after our last contact, unless you become a client. Client records are kept for six years after the end of our engagement to meet legal and accounting requirements.

Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you
• ask us to correct or delete it
• object to or restrict how we use it
• receive a copy of it in a portable format

To use any of these rights, email us at the address above. We will respond within one month.

Complaints

If you are unhappy with how we have handled your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.